Privacy Policy

Introduction and Scope

• At Neshami, we value your privacy and are committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it when you interact with our website. By using our website, you agree to the collection and use of your information in accordance with this policy. Please read the following sections carefully to understand our practices regarding your personal data and how we handle it.

Information Collected

• Personal information voluntarily submitted by you (e.g., name, address, email, demographic data) through registration for a newsletter or online survey. This personal information is collected based on your consent.

• Information collected using cookies on www.neshami.com (e.g., how you entered the website, how you navigate, what information was of interest). This information is collected based on our legitimate interest in improving the website content and personalizing your user experience.

• Internet address collected through Internet access logs when you access www.neshami.com. This information is collected based on our legitimate interest in improving the website content and personalizing your user experience.

Use of Information

• To improve website content and personalize user experience.

• For customer fulfillment, business administration, business reporting, statistical analysis, and marketing of Neshami products and services.

• Other purposes will be disclosed at the time of collection.

Information Safeguard Pledge

• We will not rent or sell personal information to third parties, unless with your personal approval or a court order.

• We will advise you before transferring personal information in case of transfer of ownership, acquisition, or merger.

• We will maintain the confidentiality of information and have appropriate security measures in place to prevent unauthorized access.

• Only authorized personnel can access files to provide and develop services.

Use of Cookies and Third-Party Services

• Our website uses cookies to enhance user experience and improve website functionality. Cookies are small text files that are placed on your device when you visit our website. They help us identify you as a unique user, remember your preferences, and track your usage patterns.

• Some of the cookies used on our website are provided by third-party services that support various functions on our site, such as Squarespace, our website hosting platform. For more information about the specific types of cookies used and their purposes, please refer to Squarespace's cookie policy here.

• Please note that if you choose to reject all cookies by modifying your browser preferences, certain features of our website may not function properly, and you may be unable to use some of our services.

Links to Other Websites and Services

• We are not responsible for information or services related to other sites accessed from links within www.neshami.com.

• Logos and trademarks are registered for their owners and used on www.neshami.com with permission.

• We reserve the right to take legal action against misuse of services on the website.

• We reserve the right to amend this privacy policy as necessary, with notice to users. The amended policy will be effective from the date of publication on our website.

Retention of Personal Data

• We will retain your personal data for no longer than necessary for the purposes for which it was collected unless a longer retention period is required or permitted by law.

• The criteria for determining the retention period include the nature of the personal data, the purpose for which it was collected, and our legal obligations.

Rights of Individuals

• As a user of our website, you have certain rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.

  • Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes it was collected, or if you withdraw your consent.

  • Restriction of processing: You have the right to request a restriction on the processing of your personal data under certain conditions.

  • Objection to processing: You have the right to object to the processing of your personal data for direct marketing purposes or when our processing is based on legitimate interests.

  • Data portability: You have the right to request the transfer of your personal data to another organization or directly to you, when feasible.

• If you would like to exercise any of these rights or have any concerns about how we handle your personal data, please contact us at marketing[at]neshami.com. You also have the right to lodge a complaint with the relevant supervisory authority if you believe that our processing of your personal data is not in compliance with applicable data protection laws.